Payment Security Policy

1. Payment Processing

Rollanddine uses Stripe to process payments submitted through our website. Stripe acts as an independent payment service provider and is not a partner in the sale of goods between Rollanddine and its customers.

Payment information is processed through Stripe’s payment services in accordance with the applicable terms and privacy arrangements. Customers can complete an eligible payment through the checkout process without creating or signing in to a Stripe account.

Stripe carries out payment-related risk assessments and monitors transactions for unusual activity as part of its payment processing operations. Transactions may be subject to additional checks where appropriate.

2. Accepted Payment Methods

Depending on availability at checkout, customers may pay using the following methods:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Other supported electronic payment methods displayed at checkout

The payment options presented during checkout determine which methods are available for a particular order.

3. Billing Descriptor

Payments made through our website may appear on a customer’s bank or card statement under the billing descriptor:

EVERYTHING BRANDED LIMITED

Customers are advised to retain their order confirmation for reference when reviewing a payment statement. If a transaction is not recognised or further payment information is required, please contact our customer service team using the details below.

4. Payment Information and Data Protection

Rollanddine handles personal information in accordance with applicable UK data protection legislation and relevant European data protection requirements.

Payment details are processed through Stripe’s payment services as applicable. We do not request that customers send full payment card details or card security codes by email.

Information collected during checkout is used for purposes such as processing orders, confirming payments, preventing unauthorised transactions, maintaining relevant business records and responding to customer enquiries, subject to applicable law.

Further information about the categories of personal data collected, the purposes of processing, retention periods and individual rights is provided in our Privacy Policy.

5. Cookies and Consent

Our website uses a cookie banner to provide information about cookie use and allow visitors to manage their preferences.

Non-essential cookies are used only after a visitor has selected “Accept” on the cookie banner, where consent is required by applicable law. Essential cookies may be used where necessary for functions such as maintaining a shopping session or processing checkout requests.

Cookie use and applicable third-party cookies are handled in accordance with relevant consent requirements. Further details are available in our Cookie Policy and Privacy Policy.

6. Payment Enquiries

If you have a question about a payment, billing descriptor or checkout transaction, please contact us using the details below.

We aim to respond to payment-related enquiries within 24–48 hours, excluding circumstances in which additional information or investigation is required.

7. Contact Information

Rollanddine Customer Service

Company: EVERYTHING BRANDED LIMITED
Company Registration Number: 07216411-GB 991307996
Email: catalog@rollanddine.com
Telephone: +44 116 366 0052
Address: 3 Harcourt Way, Meridian Business Park, Leicester, England, LE19 1WP, United Kingdom